Mad Dog Guns Mad Dog Guns

Warranty Policy

Mad Dog Guns LLC does not offer warranty for firearms, ammunition, nor accessories.  Rather all items will be warranted per their manufacturer and all warranty must be via the original manufacturer.  Under no circumstances shall Mad Dog Guns LLC be responsible for incidental or consequential damages with respect to economic loss or injury to property, whether as a result of express or implied warranty, negligence or otherwise. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. Mad Dog Guns LLC will not be responsible for the results of ordinary wear and tear, careless handling, neglect, unauthorized repairs or adjustments, improper, substandard, reloaded or defective ammunition, corrosion, or unreasonable use.

Product Price and Specifications

All product prices and specifications listed for sale on this website are subject to change at any time. Please see Website Terms for further information. Mad Dog Guns LLC will honor price change requests for online orders placed within 24 hours of the price change. Mad Dog Guns LLC does not honor price change requests for orders placed more than 24 hours prior to the change in price.

Purchasing

Purchasing Protocol

All NFA Rules Apply.

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

Mad Dog Guns LLC reserves the right to cancel any order, at any time, for any reason.

Cancellations

Order Cancellation Policy

Customer Cancellations

An order placed with Mad Dog Guns LLC may be cancelled by the customer prior to the order being shipped. 
All cancellation requests must be made through the Customer Service Department at (352) 601-8953, Monday through Friday, 9am - 5pm EST. You MUST provide the order number when contacting  Mad Dog Guns LLC via phone or email.

If the item/package has shipped, the order may not be cancelled and the customer must follow all rules applicable to returns. Please note that the return of the item/package will be made at the customer's expense.
Cancelled orders may not be reversed. All cancellations are final.

All sales on gift cards are final and cannot be refunded.

Company Cancellations

In some cases, Mad Dog Guns LLC may have to cancel an order or part of an order in which case we will provide a refund or gift card for the amount of the order or part of the order that was cancelled.

Returns

All sales of firearms, loaded ammunition and clothing are FINAL, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to an FFL are FINAL UPON SHIPMENT. Once a firearm is shipped to the FFL, Mad Dog Guns LLC will not accept a return or exchange under any circumstances. If a defect is discovered by the customer after shipment, the customer must contact the firearm manufacturer directly for replacement or repair.
Mad Dog Guns LLC charges a restocking fee and an amount equal to the original shipping costs for any final orders cancelled via debit or credit card chargeback after shipment to the FFL. By placing an online order with Mad Dog Guns LLC, the customer agrees to pay all restocking and shipping fees associated with any order that is cancelled via debit or credit card chargeback following shipment to the FFL.

CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO MAD DOG GUNS LLC CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.

Mad Dog Guns LLC reserves the right to dispute any bank or credit card chargebacks. Mad Dog Guns LLC reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

All exchanges must be returned and received by the returns department prior to a replacement being shipped out.

All other Purchases

If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Mad Dog Guns LLC WITHIN 15 DAYS of the date of receipt of delivery of the purchased item.

If a defective optic is discovered by the customer, the customer must contact the manufacturer directly. Mad Dog Guns LLC will not replace or allow returns for defective optics.

All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for Mad Dog Guns LLC to process the request, issue a refund, or replace the item. The Customer MUST call Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.

All returned items must be in the same condition as when they were shipped by Mad Dog Guns LLC and must be returned in original packaging. The customer will be assessed a re-stocking fee up to 25% of the product sales price, at the discretion of Mad Dog Guns LLC, if the item is not returned in resalable condition.

If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Mad Dog Guns LLC will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.

Repairs

Mad Dog Guns LLC is not responsible for repairs.  All repairs of warranted merchandise should be through the original manufacturer.

Amending Orders

No amendments to orders can take place once an order is placed.

If the order has not shipped, please use our Contact Form for the quickest response.

Phone: (352) 601-8953 Email: matt@maddoggunsllc.com or diane@maddoggunsllc.com  

Shipping Times

Typically, you can expect your order to ship within 5 business days. During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you, and apologize if there is a delay with it. Let our Customer Service Department know if your order has passed the above ship time, and they will have your order sent to our Shipping Department to investigate the reason for the delay.

Please note that upper receivers may take up to 15 business days to ship out. Serialized items (rifles, pistols, lower receivers, etc.) may take up to 7-10 business day to ship out. Please verify that Mad Dog Guns LLC has a copy of the FFL from your dealer.

Shipping Costs

For shipping costs please add the item(s) to your cart, enter your state and zip code then click "GET A QUOTE".

Order Tracking

All order updates will be sent to the email address you registered with when you made your initial purchase.

In-Store Pickup

In-Store pickup of non-Firearms is not offered.

Firearm order pickup is available at FFL dealer of your choice.

Firearm Shipments

We ship only to valid FFL Dealers. Firearms cannot be shipped to a P.O. Box.
The customer is responsible for knowing his/her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.
If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:

  1. A legal resident of the state in which you are ordering.
  2. 21 years of age or older to complete the transfer through your FFL.

Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.
Please follow all directions prompted to you at checkout. This will ensure speedier delivery. Please note that the FFL selection on our website is for customer convenience only and does not necessarily mean that Mad Dog Guns LLC has the FFL selected on file. The customer may be asked to provide the FFL information that they wish to use. If a customer wishes to change the FFL they want to use after the order has shipped, they will be additionally charged for the cost of shipping. If an FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to Mad Dog Guns LLC. Additional shipping charges will apply to orders that need to be reshipped.

Shipping Restrictions

  1. Mad Dog Guns LLC will not ship ANY configurations of compact pistols to the state of New York.
  2. Mad Dog Guns LLC will not ship ANY items to the District of Columbia (Washington D.C.).
  3. Mad Dog Guns LLC will not ship ANY items to the state of Massachusetts.
  4. Mad Dog Guns LLC will not ship ANY AR or AK Parts or Firearms (Including Receivers) to residents of Connecticut, Chicago, Illinois, Cook County, Illinois, or Deerfield, Illinois.
  5. Mad Dog Guns LLC will not ship any AR or AK parts to Denver, Colorado.
  6. Illinois: All hand guns having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 800 degrees Fahrenheit are prohibited.
  7. Minnesota: All hand guns having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 1,000 degrees Fahrenheit, of any material having an ultimate tensile strength of less than 55,000 pounds per square inch, and of any powdered metal having a density of less than 7.5 grams per cubic centimeter are prohibited.
  8. Mad Dog Guns LLC will not ship ANY AR or AK Firearms (Including Receivers) to residents of Aurora, Highland Park, Deerfield, or Cook County, Illinois.
  9. Mad Dog Guns LLC will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.
  10. No AR parts will be shipped to Connecticut. All such orders will be cancelled and the customer will be charged a 5% fee.
  11. All firearms sales to Puerto Rico residents are subject to review. Please send in a copy of your Puerto Rico-Issued weapons license after placing your order to matt@maddoggunsllc.com. Allow up to 3-5 business days for additional processing.
  12. Hawaii: All handguns having a frame or receiver of which is a die casting of zinc alloy which has a melting temperature of less than 800 degrees Fahrenheit are prohibited.

Stripped lower receivers will NOT be shipped to the following states:

  1. Colorado (Boulder, Denver, Vail)
  2. Connecticut
  3. Massachusetts
  4. New York

Complete AR and AK receivers will NOT be shipped to the following states:

  1. California
  2. Colorado (Boulder,Denver, Vail)
  3. Connecticut
  4. Maryland
  5. New Jersey
  6. New York

Non-Compliant AR & AK models will NOT be shipped to the following states:

  1. California (No “assault weapons” can be shipped.)
  2. Colorado (Boulder,Denver, Vail)
  3. Connecticut
  4. Maryland
  5. New Jersey
  6. New York

Please note that Mad Dog Guns LLC DOES NOT ship high-capacity magazines with firearms to the states listed above. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

Shipping Restriction Exceptions

  1. Law enforcement officers must provide both their credentials and a letterhead signed by their department’s superior officer stating that the firearm will be used in the execution of the L.E.O.’s duties. Mad Dog Guns LLC only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
  2. Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
  3. Mad Dog Guns LLC does NOT ship directly to L.E.O.’s; the order must go to an FFL. Mad Dog Guns LLC does NOT make exceptions for this policy.

P.O. Box Shipments / Restrictions

Firearms cannot be shipped to a P.O. Box.
Mad Dog Guns LLC abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

  1. Minor Blast/Minor Projection Hazard — Ammunition
  2. Oxidizing Substances — Batteries
  3. Flammable Solids — Black Powder
  4. Flammable and combustible liquid — Cleaners, oil, and aerosol cans

If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.

Magazine Ordering Restrictions

Mad Dog Guns LLC abides by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.
It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.

  1. California — No magazines greater than 10 rounds.
  2. Colorado — No magazines greater than 15 rounds, effective July 1st, 2013.
  3. Boulder — No magazines greater than 10 rounds.
  4. Connecticut — 10 Rounds and less with a valid permit.
  5. Hawaii — No magazines greater than 10 rounds.
  6. Illinois (North Chicago) — No magazines greater than 16 rounds.
  7. Aurora, Skokie, Chicago, Evanston — No magazines greater than 15 rounds.
  8. Highland Park, Cook County, Dolton, Homewood, Deerfield — No magazines greater than 10 rounds.
  9. Deerfield — No shotgun magazines over 5 rounds.
  10. Maryland — No magazines greater than 10 rounds October 1st, 2013.
  11. Massachusetts — No sales. Mad Dog Guns LLC will not ship ANY items to the state of Massachusetts.
  12. New York — No magazines greater than 10 rounds.
  13. New Jersey — No magazines greater than 10 rounds.
  14. Vermont — No magazines over 10 rounds will be shipped as of April 13, 2018.
  15. Washington D.C. — No Sales. Mad Dog Guns LLC will not ship ANY items to the District of Columbia.

Mad Dog Guns LLC will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with Mad Dog Guns LLC directly.

Magazine Restriction Exceptions

  1. Law enforcement officers must provide both their credentials and a letterhead signed by their department’s superior officer stating that the magazine will either be used in the execution of the L.E.O.’s duties, or off duty. Mad Dog Guns LLC only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
  2. Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.

Ammunition Ordering Restrictions

Mad Dog Guns LLC abides by all state regulations regarding the sale of ammunition.

  1. You agree and accept all policies described in our Terms of Use.
  2. You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
  3. By purchasing ammunition, you are not violating any local, state, or federal laws.
  4. You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
  5. You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
  6. You have never been committed to any mental institution, or been adjudicated as mentally defective. You will not sell ammunition to any minor.

We will not ship ammunition to the following areas:

  1. California — No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
  2. Connecticut — No sales without a valid permit.
  3. Alaska — No Sales. Ammunition must be shipped to a freight forwarder.
  4. Hawaii — No Sales. Ammunition must be shipped to a freight forwarder.
  5. Illinois — No sales to the city of Chicago or Cook County. All other Illinois residents must email us a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these ID’s.
  6. Massachusetts — No sales. Mad Dog Guns LLC will not ship ANY items to the state of Massachusetts.
  7. Maryland — No Sales to the City of Annapolis and Montgomery County
  8. New York — No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
  9. New Jersey — When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
  10. Puerto Rico —No Sales. Ammunition must be shipped to a freight forwarder.
  11. Washington D.C. — No sales. Mad Dog Guns LLC will not ship ANY items to the District of Columbia.

Other Ordering Restrictions

  1. Alaska – No annerite sales.
  2. Hawaii – No magazines greater than 10 rounds. No AR or AK pistols.
  3. Maryland – No Tannerite sales.
  4. Massachusetts – No sales.
  5. Minnesota – The following firearms are prohibited in the state of Minnesota: GSG Rimfire pistols, Walther Rimfire Pistols, Cobra, Phoenix Arms, and Heritage Arms.
  6. Vermont – No magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
  7. Washington D.C – No sales.

If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.

Special Tax Notices

All States

The decision in South Dakota v. Wayfair, Inc., et al, overturned prior Supreme Court precedent in Quill Corp. v. North Dakota, which previously required retailers to have a physical presence in a state beyond merely shipping goods in order to require a retailer to collect and remit sales taxes from those in-state customers. Going forward, Mad Dog Guns LLC will be collecting and remitting sales tax in those states which require such. Please refer to the link below for more information.


STATE

DOES Mad Dog Guns LLC COLLECT TAXES?

Florida                     Yes

California Notice

California Magazine Ban Lifted August 14th, 2020

Due to recent changes in California state law, Mad Dog Guns LLC will not be able to ship so called "assault weapons" to the state of California. This would include all AR-15 complete lowers, AR-15 complete rifles, and all AK-47 rifles. This would also include other makes and models of these same firearm platforms manufactured by other companies. Example: Colt AR-15 rifle.

As of the 1st of July 2019, all California ammunition orders must be shipped to one of the following:

  1. California FFL (order will be shipped to the address on the FFL)
  2. CA DOJ Certificate of Eligibility (COE) holder (MUST send COE and Driver’s License if the address is NOT printed on the COE).
  3. Someone who holds an Ammunition Vendor’s License (MUST send AVL and Driver’s License if the address is NOT printed on the AVL)

No ammunition sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.

Deerfield, Illinois Notice

Deerfield, Illinois passed a ban on large capacity magazines and so called "assault weapons". Every citizen in Deerfield had until June 13, 2018 to remove, destroy, or sell the firearms described in this Ordinance (O-18-06). Due to the nature of the ordinance, Mad Dog Guns LLC will not ship any item if it falls within these categories. This would include AR rifles, completed receivers, or stripped receivers and all AK rifles. This would include other makes and models of these same firearm platform manufactured by other companies. Example: Colt AR-15 rifle. This will also include any AR or AK parts and pieces (i.e. AR rifle kit, build kit, or parts kit) Any magazines over 10 rounds for a pistol or rifle or shotgun magazines cannot be over 5 rounds will not be shipped.

Website Terms

Mad Dog Guns LLC makes it a priority to provide accurate and up-to-date product information and specifications for items listed for sale on this website; however, errors and changes in circumstance do occur.

All information is provided "As-Is" without any express or implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. In no event shall Mad Dog Guns LLC be liable for any special, indirect, punitive, or consequential damages resulting from any use or performance of or content errors or omissions in the information, even if notified in advance of the potential for such damages.

All users of the information agree that access to any use of the information is subject to these Terms and Conditions and all applicable laws, and such access and use is at the user’s own risk.

Mad Dog Guns LLC reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings or reflect changes in circumstance. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.

Mad Dog Guns LLC is not responsible for website performance in any particular browser or in the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.

Questions and Answers

Mad Dog Guns LLC is not responsible for product information contained in any customer provided questions and answers and/or customer reviews and photographs found on this website. The views expressed by third-party contributors to Mad Dog Guns LLC’s Questions & Answers (Q&A) are not necessarily held by Mad Dog Guns LLC, and neither Mad Dog Guns LLC nor any of its affiliates endorse or reject any opinion expressed therein or accept any liability for the content posted in the Q&A. Mad Dog Guns LLC has the right, but not the obligation, to monitor and remove any content posted in the Q&A. Notwithstanding this right, Mad Dog Guns LLC is not responsible for the content posted by third-party contributors or for verifying the accuracy of such content.

Disclaimer

“GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks owned by GLOCK, Inc. or GLOCK Ges.mbH. Mad Dog Guns LLC, nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.mbH. The use of “GLOCK” on this page is merely to advertise the sale of GLOCK pistols, parts, or components. For genuine GLOCK, Inc. and GLOCK Ges.mbH products and parts visit .

Legal Disputes

These Terms and Conditions shall be governed by the laws of the State of Florida. By placing an online order with Mad Dog Guns LLC, customer hereby:

  1. Submits to the exclusive jurisdiction of the federal or state courts located in Marion County, Florida, in any litigation, suit, action or proceeding arising out of, or relating to, the order or these Terms and Conditions
  2. Knowingly, voluntarily, and irrevocably consents to the personal jurisdiction and venue of said court
  3. Waives any right to dismiss or transfer it may have based on improper venue or forum nonconveniens to the conduct of any proceeding in said court.

By placing an order through this website, customer agrees to HOLD HARMLESS AND INDEMNIFY Mad Dog Guns LLC for any and all costs, damages, or expenses (including reasonable attorney and other professional fees and disbursements) arising from any claim, cause of action, or legal dispute of any kind arising from or relating to the transaction or Mad Dog Guns LLC’s enforcement of these Terms and Conditions.

Severability

If any provision of these Terms and Conditions shall to any extent be held invalid or unenforceable by a court of competent jurisdiction, then: (a) the remainder of the Terms and Conditions shall not be affected, and every remaining provision of the Terms and Conditions shall be valid and binding to the fullest extent permitted by law, and (b) a suitable and equitable provision shall be substituted for such invalid and unenforceable provision in order to carry out, so far as may be valid and enforceable, the intent and purpose of such invalid or unenforceable provision.

Destination Control Statement

These items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations.